Cancellation and Refund Policy

At Unpac Research, we prioritize delivering high-quality qualitative market research services tailored to our clients’ unique needs. Given the customized and comprehensive nature of our services, we do not accommodate cancellations and refunds once a project has commenced and payment has been done.

However, we understand that concerns or disagreements may occasionally arise. If you have any issues, please reach out to us at [email protected], and we will review your case promptly and work toward a resolution.

We appreciate your understanding and cooperation.